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Welcome to eQatar.com Online Shopping Store!

Frequently Asked Questions

SHIPPING

Do you ship worldwide?

Yes, we ship to most part of the world.

What kind of shipping do you provide?

We provide fast & express shipping, as we are partners with leading courier companies in the world such as; DHL, FedEx, TNT, Aramex, EMS, etc.

What are the shipping charges for Perfumes?

USD 5.50 Or QAR 20 (Qatar Customers only)  

How many days will it take to receive my Perfume in Qatar?

Within 48 hours or Less

Are the Perfumes shipped outside Qatar?

No only in Qatar

What are the shipping charges for other products?

Shipping charges for other products depends on weight and volume. You will know it while checking out.

How many days will it take to receive my package?

Seven to Ten (7-10) Business Days.

PAYMENT

My order was canceled when will I receive my refund?

We refund our customers immediately.

Is it safe to buy on eQatar?

All our payment processing solutions are functioning on 3D secured servers.

What are the mode of payments?

1- Cash on Delivery (Qatar Customers Only)

2- Paypal, Credit Cards, Debit Cards (Qatar & International Customers)

ORDER & RETURNS

How can I return a product?

Please click here to read our Product Return Policy 

How do I track my order?

Login to your account > Click on track my order > enter your order number. or check the eQatar.com Header and find Track your order link.

Do I need an account to place an order?


Yes, you sign up, it takes 2 minutes.

How can I cancel or change my order?

You can cancel the existing order by logging into your account and place a fresh order of your choice.

What products can I buy?

You can buy all the products available on eQatar.com.